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Digital Business Analyst

9+ years

Analytical and result oriented Digital Business Analyst with 9+ years’ work experience across private and public sectors, responsible for delivering end-to-end digital transformation projects for companies within management consulting, retail and consumer goods space, manufacturing, financial services, and education sectors.

Professional Skills
  • Business Analysis Certification - IIBA

  • Professional Scrum Master –

  • Professional Product Owner –

  • Diploma in Digital Marketing – Chartered Institute of Marketing

  • Analysis: Document analysis, interface analysis, SWOT analysis, GAP analysis, requirement engineering, stakeholder mapping, option analysis, desk research

  • Methodologies/Framework: Agile (Scrum, Kanban), A/B testing, PoC., GDS

  • Modelling: BPMN 2.0, swim lane diagram, use case diagram, user journey mapping, context diagram, process flow, RACI matrix/power influence grid, wireframing

  • System: JIRA, Confluence, CRM, Salesforce, Azure (DevOps), Google Optimize, Google Analytics

  • Microsoft Suite/Tools: Outlook, Teams, PowerBI, SharePoint, PowerPoint, Excel, Word, Visio, Gliffy, Balsamiq, Project, Miro.

DfE Experience

Role: Business Analyst within a multi-disciplinary team working on:

Consistent Child Identifier and Multi-Agency Information Sharing – Supported discovery project on investigating multi-agency information sharing in relation to children safeguarding and assessing implementation of a range of technological and non-technological solutions for multi-agency information sharing. A key outcome was supporting creation of a parliamentary report making recommendations on improving child safeguarding through information sharing.

ESFA Apprenticeship Service: Supported the Apprenticeship Service digital solution designed for the management and uptake of Apprenticeships programmes across England. Was accountable for facilitating requirement engineering process within Agile framework.

Early Career Framework – an assessment framework and corresponding programme for Newly Qualified Social Workers.

Supporting the discovery phase through creation of an evidence-based pack with user tested hypotheses for the most effective approach to tackling recruitment and retention challenges.

Supporting the Alpha phase and additional continuous discovery activities.

Public Sector Experience 


Private Sector Experience 

Responsible for the delivery of key digital transformation projects across large corporates including Capgemini, Michael Page, John Lewis Partnership, Dangote Industries Limited, supporting the delivery of key projects including – rebuilding and support for 60 websites and 20 mobile apps across 4 key clusters; Marketo (marketing automation solution) implementation; develop inhouse social listening capabilities; in-situ software upgrade, occupational health system implementation etc.

Get in touch

Whether you are just looking to find out more or discuss what we can do for your organisation -
say hello and we’ll get back to you! 

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